PRIVACY POLICY

This Privacy Policy describes how TactiFlesh (“We”, “Us”, or “Our”) via www.tactiflesh.com (the “Site”) collects, uses, and discloses your Personal Information. By using the Site and providing information to Us, you agree to the terms and conditions of this Privacy Policy.

CONTACT

After reviewing this policy, if you have additional questions, want more information about Our privacy practices, or would like to make a complaint, then please contact Us by email at info@tactiflesh.com or by mail at the address below.

TactiFlesh
Vazha-Pshavela Ave. 100
0186
Tbilisi, Georgia
 

COLLECTING PERSONAL INFORMATION
When you visit the Site, We collect certain information about your device and your interaction with the Site. We may also collect additional information required to complete your order or to provide customer support. Below is additional information pertaining the why, the what, and the how for the ”Personal Information” collected and pertaining to disclosure of your Personal Information by Us to others.  

Device Information 

Purpose of collection: to load the Site accurately for you, to perform analytics on Site usage, and/or to optimize the Site. 

Source of collection: collected automatically when you access the Site using cookies, log files, web beacons, tags, or pixels. 

Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites you view, what products you view, what services you view, search terms, and how you interact with the Site. 

Information Disclosed to: Our processor wix.com

Order Information 

Purpose of collection: to provide products or services to you, to fulfill your order, to process your payment, to arrange for shipping, to provide you with invoices and/or order confirmations, to communicate with you, to screen orders for potential abuse, risk, or fraud, and/or to provide you with information or advertising relating to Our products or services. 

Source of collection: entered by you. 

Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers and/or PayPal account), email address, and phone number. 

Information Disclosed to:  Our processor, Our service providers, Our contractors, Our vendors, Our suppliers, Our shippers, Our sales team, Our marketing team, and/or others. 

Customer Support Information 

Purpose of collection: to provide customer support. 

Source of collection: entered by you. 

Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers and/or PayPal account), email address, and phone number.

Information Disclosed to: Our processor, Our sales coordinator, Our service providers, Our contractors, Our vendors, Our suppliers, Our shippers, Our sales team, Our marketing team, and/or others.
 

MINORS
The Site is not intended for individuals under the age of eighteen. We do not intentionally collect Personal Information from children. If you are the parent or the guardian and believe your child has provided Us with Personal Information, please contact Us at the email or the address above to request deletion.
 

SHARING PERSONAL INFORMATION
We share your Personal Information with service providers, contractors, vendors, shippers, and others to help Us provide Our products services and services to you and fulfill orders from you.

Each of Our service providers, contractors, vendors, suppliers, shippers, and others may further share your Personal Information in accordance with their respective Privacy Policies. 

 We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, a search warrant or other lawful request for information We receive, or to otherwise protect Our rights or those of Our service providers, contractors, vendors, suppliers, shippers, or others.
 

BEHAVIORAL ADVERTISING
As described herein, We use your Personal Information to provide you with targeted advertisements or marketing communications We believe may be of interest to you. For example:

We may use Google Analytics to help Us understand how Our customers use the Site. You can read more about how Google uses your Personal Information at https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics. See https://tools.google.com/dlpage/gaoptout for more details.
We may share Personal Information about your use of the Site, your purchases, and your interaction with Our ads on other websites with Our advertising partners. We collect and share some of this information directly with Our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

You can opt out of targeted advertising. See the following links for more details:

FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.
 

USING PERSONAL INFORMATION
We use your Personal Information to provide Our products and services to you, which includes: offering products and services for sale, processing payments, shipping and fulfillment of your orders, and keeping you up to date on new products, services, and offers.
 

LAWFUL BASIS
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), We process your Personal Information under the following lawful bases:

Your consent;
The performance of the contract between you and the Site;
Compliance with Our legal obligations;
To protect your vital interests;
To perform a task carried out in the public interest;
For Our legitimate interests, which do not override your fundamental rights and freedoms.

RETENTION
When you place an order through the Site, We will retain your Personal Information for Our records unless and until you ask Us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
 

AUTOMATIC DECISION-MAKING
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Services that include elements of automated decision-making include:

Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

COOKIES
A cookie is a small amount of information that’s downloaded to your computer or device when you visit the Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the Site to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the Site or browse from one page to another. Cookies also provide information on how people use the Site, for instance whether it’s their first time visiting or if they are a frequent visitor.

A current list of cookies that the Site may download to your computer or device is available by written request to Us via email or mail using the details provided under “Contact” above.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies We use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of the Site may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how We share information with third parties such as Our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.
 

DO NOT TRACK
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, We do not alter Our data collection and usage practices when We detect such a signal from your browser.
 

CHANGES
We may update this Privacy Policy from time to time in order to reflect, for example, changes to Our practices or for other operational, legal, or regulatory reasons.
 

COMPLAINTS
As noted above, if you would like to make a complaint, please contact Us by email or by mail using the details provided under “Contact” above.

If you are not satisfied with Our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.